These terms and conditions govern your use of the website (, our instructor-led training services, and the Nebula platform ( By accessing any of these services, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our services.

We may update these terms periodically. By continuing to use our services after changes are made, you agree to accept any modifications to these terms.

Membership Pricing

Membership pricing for the website and the Nebula platform may change. We will provide notice 30 days before any price changes take effect.

Instructor-Led Training

  • Availability and Pricing: Availability and pricing of our instructor-led training sessions are subject to change. You will receive a confirmation with the final details after booking.
  • Refunds and Rescheduling: Refund requests for training sessions must be made at least 14 days before the scheduled session. Rescheduling may be accommodated based on availability.
  • Attendance Requirements: All participants must adhere to the session guidelines to ensure a productive learning environment.

Refund Policy

Refunds must be requested within two weeks of purchase for all digital products and memberships. This policy applies to products or training that have not yet been used or started in any form. For instructor-led training, the above policy applies. After this period, refunds will be considered on a case-by-case basis, and we reserve the right to make the final decision on issuing refunds. To request a refund, please contact us at [email protected] or via our Contact Us form.

Intellectual Property Rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website, the Nebula platform, and all related materials. Subject to the license below, all these intellectual property rights are reserved.

Licence to Use Website and Platforms

You may view, download for caching purposes only, and print pages from the website for your own use, subject to the restrictions below. You may also share our website content on social media, provided that you credit the source by linking back to our website or by providing a direct citation. However, you must not:

  • Republish material from the website or platform (including republication on another website), except for social media sharing as specified above;
  • Sell, rent, or otherwise sub-license material from the website or platform;
  • Reproduce, duplicate, copy, or otherwise exploit material on our website or platform for commercial purposes;
  • Edit or otherwise modify any material on the website or platform; or
  • Redistribute material from this website or platform, except for content specifically and expressly made available for redistribution.

Confidentiality and Content Usage

You agree not to share any content from our website, platform, or training sessions with non-members or use it in any way that breaches confidentiality agreements.

Limitations of Liability

We are not liable for any issues that arise from the use of our website, any training, courses, or systems provided by Packets Coders. This includes, but is not limited to, any direct, indirect, special, or consequential losses or damages.

Restricted Access

Access to certain areas of our website and platform is restricted. We reserve the right to restrict access to other areas or indeed the entire website and platform at our discretion. We may disable your account at our sole discretion or if you breach any of the policies or terms governing your use of our services or any other contractual obligation you owe us.

Privacy Policy

Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

Please refer to our Cookie Policy for information about the cookies used on our website and platform.

Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

Contact Us

If you have any questions about these terms, please contact us at: